The CS-Cart Customer app makes online shopping easy and convenient. Users can shop from home and have products delivered right to their doorstep. Download the app on an Android or iOS devices, and explore a wide range of products with different categories like Electronics, Sports, Apparel, Movies, Accessories, and more. After downloading the app and creating an account, users will see the Home screen. This screen shows different product categories along with exciting offers, deals, discounts, and other features of the app.
Features
Admin can use different options in "Items for the menu" to set the customer app layout easily. Let's explain "Items for the menu" one by one.
Homepage Layout
CS-Cart Customer Application User Guide:
The splash screen is the first page that appears when the user opens the app. It shows the application's logo.
Login With OTP:
At the login screen, there is an option of login with OTP. for this users just need to click on login with OTP after that a new screen appears and then user enter their mobile number and click on request OTP then they get OTP on that entered mobile number then enter that OTP and click on verify OTP, if the OTP is verified then user are login successfully after that they just need to complete their profile.
If users forget their password, they can click on "Forget Password." A pop-up will appear where they need to enter their registered email. After submitting, they will receive a password reset link in their email to create a new password.
Product Listing and Product Details:
Products are listed within various categories and on the home screen. Each product shows detailed information such as price, rating, vendor, and description. You can use the "Add to Cart" button for available items, but it will not be shown for out-of-stock products.
The product list page shows two icons: "Sort" and "Filter." The "Sort" option allows users to arrange products by name, price, or popularity. The "Filter" option helps users to find and organize products by brand, color, display, or storage.
How to Write and See Product Reviews:
Step1: If the product is rated or reviewed then click on See Reviews button otherwise click on the Write a review button
Step2: Then you can see all the client reviews on the product.
Step3: If you want to add your review on this product then click on Add Your Button which is given at the bottom.
Step4: After that, a new page opens where you can rate this product and also you can write your review then click on send button, once your review is approved by the admin then it will be added to review.
Wishlist: The heart icon at the top of the products is the Wishlist icon. It allows customers to save items for later. Users can view or buy these products in the future.
Cart: The cart option at the top allows customers to add products. Within products, customers can use the "Add to Cart" button to save items in the cart and purchase them later when needed.
Checkout-Steps:
Step 1: The cart option allows customers to checkout with saved products. Click on >> Checkout button.
Step 2: Next, they can either enter the address manually or select the created address. Then, click the "Deliver Here" button.
Step 3: Select the suitable shipping method from the provided methods and proceed to payment.
Step 4: The payment methods list page opens up. Select a preferred payment option and click the confirm button. Finally, the next page will show that the order has been placed successfully.
Categories:
In the categories tab, all products are categorized under different type categories according to their product characteristics, this makes users find their product easily according to the categories. all the app product categories and their subcategories are listed here.
My Account:
The account menu at the bottom allows you to access important app settings. Here, you can view all your order details in "My Orders", update personal details using the edit icon, find saved products in "Favorites", check your transactions in "My Wallet", view your rewards in "My Rewards", and explore other settings.
The "My Orders" option shows a list of your orders. To view the details of a specific order, just click on the order ID. Now the page shows information like the order status, payment summary, shipping address, payment method, and shipping method.
Step 1: Open My Wallet, then click on the Add Money Button.
Step 2: A pop-up will show the current wallet balance. Below that, the user can find the input field where they can enter the amount they want to add to their wallet. Then, click on "Add Money."
Step 3: Select the payment method and click the confirm button. After successful payment, the money is added to the user's wallet. Now, on the next page, you can see the order details. Also, you can find the latest wallet transactions in the My Wallet's transaction list.
How to convert reward points into wallet cash:
Step1: Open My Rewards, then click on the Transfer to Wallet button.
Step2: Then a pop-up appears where you can see your current points and a input-fields where Enter the points which you want to convert into your wallet cash then clicks on transfer to the wallet.
Step3: After successfully converting the reward point into your wallet cash, You can see reward points transactions/logs.
How to message(Chat) with the vendor regarding any product:
Step1: open any product details page then scroll the page, there is a section of Vendor Details in this section, you found the ask a question option then click on that.
Step2: a new tab opens where you can enter the message and then click on the submit button.
Step3: If you want to see the reply to your messages, then go to the My Account > Messages section then you can see your latest messages.
Step4: Click on any message on which you want to reply and now you may start chatting.
How to message(Chat) with the vendor regarding orders:
Step1: Go to My Orders then click on any order, an order details tab opens.
Step2: in the order detail page, there is an option to Ask questions about this Order, click on it.
Step3: a new tab opens where you can enter the message and then click on the submit button.
Step4: If you want to see the reply to your messages, then go to the My Account > Messages section then you can see your latest messages.
Step5: Click on any message on which you want to reply and now you may start chatting.
At the bottom of the "My Account", there are links for the privacy policy, contact information, and details about the company. These links help users learn more about the store. There is also a sign-out button for logging out of the account.
Version-1.0.0
Version-1.0
CS-Cart, CS-Cart Multivendor 4.8.x, 4.9.x,4.10x,4.11x,4.12,4.13x, 4.14x, 4.15x, 4.16x, 4.17x, 4.18x
This app is developed and published by Ecarter Technologies Pvt. Ltd., a CS-Cart developer. You are guaranteed a quality add-on supported by future versions. If you need help, please contact us via email support@ecarter.co