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POS System for CS-Cart Multivendor

CS-Cart POS (Point-of-Sale) is a system that allows store owners to manage sales in both their physical and online stores at the same time. It keeps customers' information and their orders for a better shopping experience. The admin can create multiple cashiers for the store to work with POS. It is like a store’s control center, handling sales reports and even keeping track of staff and products. The seller can use the POS in the physical store to place an order. With its unique functionalities users can get a better experience.

Some inner features of POS include discount, pausing carts with Hold Cart, generating receipts via email or QR code, and tracking sales with X-Reports and Z-Reports. The app syncs to update categories, orders, and products in real-time. It accepts various payments, handles miscellaneous charges, and also allows new product additions. Basically, it's a simple and easy-to-use app that helps stores run smoothly and efficiently.

Note: To understand how the POS system app works, we’ve provided demo links for both Android and iOS along with login details. You can also use the backend demo link and credentials to check the admin panel.

✅ POS System App Demo Access:

Android: Download App
IOS: Download App

✅ POS System Login Credentials for Android & IOS app:

Email: demopos@example.com
Password: demopos@123

✅ Backend(Admin Panel)

URL: Admin Panel
Email: demoadmin@example.com
Password: 2024#Ecarter_demo

Features

Admin can change the appearance of the POS system using theme settings.
The POS admin panel allows users to change settings like access keys, logs, order status, payment methods, etc.
Admin can manage app versions and links for Android and iOS. This helps users find and download the latest versions from Google Play and the Apple App Store.

The admin decides what settings POS users can use. These settings include things like adding new products, showing extra charges, and turning on different languages.
Admin panel has POS user logs which contain a detailed list of everything users do on the POS machine. It records things like sales, refunds, and any other actions.
Admin can view and manage a list of cashiers along with their information. They can also add new cashiers.
Vendor admin can customize its POS settings within the vendor panel as well. This includes setting receipt notes and images, payment details, email templates, and setting up POS tips.

The POS system allows users to easily add items to the cart, handle quantities, and effortlessly complete payments for smooth and easy sales transactions.
This system allows sellers to easily set discount for customers, enhancing flexibility in pricing.
Tip options allow customers to express appreciation for good service by adding a tip to their purchase.
This accepts payment through multiple methods including split payment, pay with cash, pay with card, and bank transfer.
Quickly create and send detailed order receipts to customers through email, printing, or a QR code.
It has the feature of adding new products in the store.
The POS can work in both online as well as offline modes.
“Syncing” keeps everything updated with three options: categories, orders, and products.
The order menu shows details of POS orders, online orders, and returns. It helps you view order information and also process returns easily.
The Hold Cart feature allows sellers to pause carts. They can easily resume them later when needed.
The POS system allows you to quickly and easily search products.
The system tracks sales easily with X-Reports and Z-Reports. It helps sellers to look into their performance and handle cash drawers easily.
Users can easily change the languages and currency settings using the POS system.
The POS system allows users to use the camera to scan the barcode of the product.

Let’s look into how the POS system works

When the user opens the app, a splash screen appears. A notification prompt then asks for permission to send alerts from the CS-Cart POS App.

The app includes an update option that appears as a pop-up on the splash screen. Users can update the app directly using the Update Available option without visiting the Play Store.

The user needs to enter the Vendor ID and passwords below to start the POS system.
Then click on >> Submit button.
This page also shows a Wi-Fi icon at the corner that is directly connected to the device’s internet.

The next page shows the list of “Cashiers”. Select your cashier's name from the options provided.
This page also shows the previous day’s information of the selected cashier along with their closing balance.
In the field provided below, the cashier should enter the amount of cash they have in the cash drawer.

Now the cashier needs to enter their secret PIN. This PIN helps cashier to protect their personal information from others.
Login with another user: This option allows an existing cashier to login as another user. They can choose this and can again get the options to select another cashier.
Click on >> this “Sign In” button

Master PIN Use if Cashier Forgets Secret PIN

When a cashier re-enters the store and forgets their secret PIN, they get three chances to enter it correctly. If all three attempts fail, a pop-up appears asking for the Master PIN. The Master PIN is used to unlock the POS system. The cashier must contact the vendor to get the Master PIN and access the POS system again.

Homepage Explanation

In this homepage, you can view different panels (TOP and SIDE), Product List, Product categories, and current order blank page.

The below page gives you details about the product like its name, stock availability, price, and options to increase or decrease quantity. You can then add the item to your cart.

Let’s order the products by following the steps

Click on >> Add item and add product to the cart
In the Current Order box, you can see the added products. Using (+) and (-) buttons, sellers can increase or decrease the quantity of the product.
You can click on >> Clear button to delete all the added products.

Discount

To apply discounts to products, the seller can use the Discount option on this page. Discounts reduce product prices during purchases.

There are two types of discount:

Percentage Discount: When a discount is applied as a percentage, it reduces the total amount based on the percentage value you enter.

Absolute Discount: This discount deducts a fixed amount that you enter.

After choosing Absolute discount here, now enter the discount value.
At the end, click on >> Apply button.

Understanding Purchase Details

Subtotal: This is the total cost of items that are added
Discount: This shows applied discount on the products.
Taxes: Some products in the store already have set taxes. You can see the tax on products after selecting them. Those are shown as percentages and categorized into types A, B, and C.
Total: The total cost of the product includes all additional charges and discounts deducted.

Now, Click on >> Add Misc Charge

Miscellaneous charges

With this, the seller can add extra charges for additional services that are not included in the product price. For example, a fee for special packaging, as it is not part of the product’s original cost.
Click on >> Add button
Then in the next page, click on >> Checkout button

After checkout, you can see this pop window with product details including miscellaneous charges, Taxes etc.

Tip Options

Now, In the Tip Options window, customers can add extra money to show appreciation for good service. They can choose from different options: None, Round, Given Tips or Other. The seller selects the one the customer prefers.
None: If none is selected, customers do not have the option to add a tip.
Round: Selecting the round option will automatically rounds up the transaction total to the nearest whole number.
Given Tips: Somes Tip options are given by vendor. Customer can select one of them.
Other: In other option, this gives customers a way to express appreciation for good service by adding a tip to their purchase.
Let’s select >> None here.
Then, click on >> Confirm button

Pay with cash

Now, four payment methods are available including Pay with card, Pay with Cash, Split payment, and Bank transfer. These methods are referred to as options available for customers to make payments. Customers can choose any of them and can make their payment.

Pay with Cash

Pay with cash is a payment method at a store where customers use hand money to make purchases. Instead of using cards or digital methods, customers hand over cash to the cashier to complete their transactions.
Click on >> Pay with Cash

Now, with the cash in hand, the seller can enter the collected amount in “Collected cash” box.
You can click the “Exact Amount” button if the customer pays the exact amount of the order. That exact amount will appear in the “Collected Cash” box.
Below the collected cash, you will find detailed information on the order.
Order information now also includes “Collected Cash” and “Change”. This shows the total cash received from the customer and calculates the change to be returned or any remaining amount to be paid.
Now, you can click on >> Confirm button.

Pay with Card

Pay with card is a payment method in a POS system where customers use their cards to complete transactions. This method processes payments using the card information entered by the customer.
Click on >> Pay with card.

Here, you can enter the customer’s card details, including the Card number, expiration month, year, and CVV. You can also leave a Comment that both (Admin and Vendor) panel users will receive.
Then click on the confirm button for the new window process.

Split Payment

This payment option allows the customer to split their payment into two parts. They can pay a certain amount in cash and the rest using methods like card or bank transfer.
Click on >> Split Payment

You can enter the cash amount in the Cash box, and the remaining amount will automatically appear in the Payment method box.
The payment method provides two options “Card” and “Bank Transfer”. Choose a payment method, and provide the details needed for that method in the next page.
After selecting one method, click on >> Confirm button.

Pay with Card within Split payment

If you choose to pay with card within split payment, you just need to enter your card details on this page.

Bank Transfer within split payment

Choosing bank transfer in split payment allows customers to pay the other half directly from their bank account to the vendor's account. They can also add a comment in the comment field.

Bank Transfer

Click on >> Bank Transfer.

In a POS system, bank transfer means giving customer the store’s bank information. Customer uses their own bank to send the payment.
With this method, customer can directly transfer their full payment to the vendor’s account using details like the account number, etc.
The comment box allows sellers to add extra transaction details. They can use it to communicate with the admin/vendor regarding the payment process.

At the end click on >> Confirm button.

Add customer details

After completing any payment method, you will see an add customer details page. Here, the seller can add customer details including customer name, email, phone number and Address.
Then, Click on >> Confirm button

Now, you can see the Order is created successfully, and the receipt is still loading.

Order Receipt explanation

The receipt has opened with complete order details. Let’s explain them.

Receipt top corner icons: The receipt has three icons at the top corner “Printer”, “Gmail”, and “QR code”.
Images: The receipt includes two images: one at the top and one at the bottom as a footer.
Order details: The receipt shows detailed information about the order, including the date and time of purchase, etc.
Notes: This receipt shows two notes: one at the top for special messages and one at the footer for additional company-related details.

Functions of Print, Mail, and QR Code Icons

Printer: To print the receipt, click on the printer icon. An alert pops up appears asking you to select a printer type in the POS settings before printing.

Go to >> Settings
Select the printer type from the provided list and then you can easily print the receipt.

Gmail: If you click on the mail icon, it allows you to add the customer’s email ID to send the receipt. Simply, enter the ID into the field and press the send button.

QR Code: Clicking on the QR code icon generates a QR code. Customers can scan it to directly receive the receipt on their devices.

Top panel

Add Product

Go to >> (+) icon, which is for adding a new product

This icon is used to include a new product in the POS system along with its details such as product category, product name, product price, tax type, etc.
Now click on >> Add button

WiFi

Click on >> Wifi icon to disconnect the internet connection in the POS system.

Now, you can see this enabled offline mode alert notification.

This red cross Wi-fi shows that even if the Wi-Fi is turned off, the POS system still works fine. It can still process transactions, manage inventory, and generate receipts offline.
The data is stored locally and will sync with the server once Wi-Fi is back. Sellers can take orders and process payments offline. But, their seller ID will be generated only when the Wi-Fi is restored.

Sync

Switch to >> Sync icon

Syncing in the POS updates system based on your selection from three options: Category, Order, and Product. You can choose one or all of these options to keep everything updated in the system.
Then, click on >> sync button.

Here you can see syncing is in progress.

About POS

Click on >> About POS icon

In “About POS,” you can find information related to the POS system, details about the company, its privacy policies, and information about free returns.

Side Panel Explanation

Home: This provides you information like a products list, categories list, top and side panel, etc.
Switch to >> Orders menu
Then, click on >> POS orders.
Search by order ID or Receipt ID bar: Here, you can search orders using order ID, or Receipt ID.
Below you can see the list of orders with details.

You can click on the calendar icon at the corner.
Below is the calendar. You can select the date and find the order.

The actions list allows you to either print your receipt with the print button or return your order by clicking on return.
Let’s click on the Return button to see its further process.

After you press the return button, you get this notification to confirm the return finally.
Click on >> Yes.

Return Action: Select any return action “Replace item or Refund”.
Payment methods: The list of payment methods allows you to select any one method here.

Now, tick the products you want to return. Within this, you can find some product-related details like product name, price, quantity, etc.
Total Refund Amount: Once you have chosen the items you wish to return, you will now see the exact amount you will get refunded.
Reason: Choose the reason why you are returning the item.
Enter your comment here: This field allows you to enter the comment. You can write anything related to the return.
At the end, click on the return button.

Now you get the return slip containing all the details related to the return. It includes the ReturnID, OrderID, product names, and the total refund amount you will receive.

Click on “Return orders” to view the list of returned orders.
This page shows a list of returned orders. You can find details about your return order and check its current status.

Switch to >> Online Orders.
Below you can see a list of orders with their details that have been placed on the website store.

Hold Cart

Press the “Hold Cart” button to temporarily pause a customer’s cart. Sellers can use the stock later when needed.

Enter the cart name in the cart name field.
Then, press the save button.

Check the >> Cart menu
In this, you can view the hold carts that the seller can use later.
The seller can click the “Select” button to show these products in the homepage’s Current Order section

Switch to >> Products menu.
The list below contains the product name, product code, price, etc. You can easily find any product by using the search bar.
Click the downward arrow to choose what product detail you want to search for, like the product name or code. Then, enter the specific product information in the search bar.

Sales Report

Hit the >> “SalesReport” Menu

Opening Balance: This opening balance is entered by the cashier during the login process. You can’t change this value here.
Cash fill: This is when the cashier adds more money to the cash drawer.
Cash drop: This allows you to enter the amount of money you take out from the cash drawer.

Tap the >> (+) icon to add a Cash Fill.
Enter the cash fill amount in the first field. If needed, use the comment field to provide additional details about the cash fill.
Then click on >> “Submit” button.

This Alert window shows that the cashier logs are updated. Click “OK” to close it. It appears after adding a cash fill or cash drop from the drawer.

Similar to Cash Fill, use the (+) icon to enter the Cash Drop value and press the submit button.

X-Report

Select Report Type: Click on the X-Report. It is like a quick look at all sales until now. It shows the total earnings without closing the existing cashier’s store. You can find information like payment details, cash in the drawer, cash count, short amount, etc.
Then, click on >> “Proceed” button.

Cash Count

After you proceed, a pop-up window appears. Enter the available cash in the drawer. Then, you can compare it with the sales report which will provide detailed information.
Press the >> “Generate” Button.

X-Report explanation

Timestamps and identifiers

This provides all the identifications and timestamps of the store and the cashier. You can see details like the time and date the report was generated, the store name, the cashier's name, the store's opening time, etc.

Sales breakdown by payment type

This part breaks down sales and shows how buyers paid for their purchases using payment methods. It gives all the details about how products were paid for.

Cashier Details

Opening balance/Cash fill/Cash drop

This shows the values we have entered in these three fields (Opening balance, Cash fill, and Cash drop) on today's sales report page.

Cash in drawer

This is just the total cash in the drawer right now, which also includes sales costs and deducts any cash drops.

Cash count

Cash count is available cash in the drawer means this includes the opening balance, cash fill amount, and deducts cash drop amount.

Short Amount

This is the difference between the Cash in the drawer and the expected cash you entered in the Cash count. It tells you exactly how much money is missing or extra compared to what you thought you should have.

Sales categories breakdown

These are different categories of products ordered from the store.

Detailed Sales information

Gross sales: This is the total amount of money earned from sales before any deductions, like discounts.
Returns: This shows the money refunded for items returned.
Discounts: Discounts are money deducted from the total cost of products.
Total sales: This is the final amount earned after the deduction.
Average sale: This shows the average amount of money each customer spends.

Previous day report

Select the “Previous Day Report” option, and a calendar will appear to help you find reports from the previous day.

Click the “Proceed” button and see the calendar below.
You can click on any previous date to access the report in the calendar.

Z-Report

Choose the Z-report. This is the final report of the day. It shows all the payments collected by the cashier. You should generate this report at the end of the day or shift.

Press the >> “Proceed” Button
Then, enter the Cash count which is available cash in the drawer.
And, Press the “Close” button

A warning pop-up window has appeared, showing the last submission of the Z-report. This means the sellers will not be able to process carts or use the checkout functionality.
Click the >> “Proceed” button.

This is the final report with complete details, known as the Z report.

Now, you can only open the Z-report and the previous day’s report using these two buttons.

If the seller tries to add products to the cart, they will receive this alert notification and won’t be able to process products for checkout.

POS Settings

Switch to >> Settings menu
Select language: Here, you can select any language.
Select Currency: Choose any currency you prefer for the store.
Use camera to scan barcodes: Enable this to show the scanner on the homepage.
Ask for customer details at checkout process: Enable this to ask for customer details at the checkout process.
Select Printer type: Here you can select one printer type.

You can click on “Barcode Scanner” to open the camera and directly scan product barcodes.

Profile

This is the vendor's account settings containing their information. Cashiers can also logout from here.

POS Admin Panel settings

This page shows the installed POS system.

The general tab has links like “POS Theme”, “User Logs”, and “Cashier” to manage POS features.
You can also access these three general tab links from the admin panel’s sidebar menu.
Let’s open the POS theme setting.

POS Theme settings

POS theme settings allow the admin to change how the system looks. Using these settings, they can change Text color, button color, etc.

Main settings: In this, list of settings includes main settings like splash screen logo, main theme color, background color, and more. Admin have the flexibility to adjust these color settings according to their preference.
Top panel settings: Using the theme settings of the POS top panel, the admin can change the color of the top panel, the color of the buttons when they are active or inactive, and the color of the text on both the panel and the buttons.
Buttons settings: Admin can easily change button and text colors. This means they can change the colors of primary and secondary buttons, as well as delete/cancel buttons, along with their text.
Category: These settings allow the admin to change the category text color, button colors for both active and inactive states, and the category background color.

POS User logs

Click on >> the next option of theme setting which is “POS User logs” setting.
POS user logs are like a detailed list of everything users do on the POS machine. It records things like sales, refunds, and any other actions that happen at the store checkout. These logs are helpful as it check what is going on and make sure everything is running smoothly.

Now, click on the >> “POS Cashiers” which is next to POS user logs.

Cashiers play a crucial role in managing the operations of a store. Each store may have its own team of Cashiers who use different systems to work. These individuals are responsible for handling transactions, interacting with customers, and communicating with vendors or administrators regarding sales. They are good at efficiently managing the store using the cash drawer properly.

This page shows the list of Cashiers, Cashier IDs, and their Status.
Click on the>> (+) icon to create a new Cashier.

Create new Cashier

Vendor: Use the downward arrow and select any vendor from the list.
Name: Enter the name of the cashier.
Status: Choose “Active” as the status.

Then, click on >> Create button.

Main settings of the POS system

After discussing the General tab above, now switch to >> Settings tab.

Access key: This access key is like a secret code that helps APIs talk to each other. Don’t change the access without discussing it with the developer.
App Android Version: The Android App Version shows the current version of the app. In this, the admin enters the version and ensure users have the latest one.
App Android URL: The App Android URL is the link to the app on the Google Play Store. The admin adds this so users can easily find and download the app.
App IOS Version: The App iOS App Version shows the current version of the iOS app. The admin updates this to monitor the app version and ensure users have the newest one.
App IOS Url: The App iOS URL is the link to the app on the Apple App Store. The admin adds this so users can quickly find and install the app.
Enable logs for POS: Select “Yes” in logs for POS to keep a detailed record, and understand system activities.
POS Order status: In this, select the POS order status for the POS user like Complete, open etc.
Refund order status: Admin selects refund status. When POS marks the order refund, it updates to the chosen status.
Partial refund order status: Choose the “Partial Refund” order status to show that only a part of the money will be returned to the customer when they return some of the products.
Cash payment method: To accept payment using the cash payment method, select the cash POS option.
Card payment method: To accept payment using the card payment method, select the Card POS option.
Split payment method: To accept payment using the split payment method, select the split POS option.
Bank transfer payment method: To accept payment using the bank transfer payment method, select the bank POS option.
Pages: Admin can select pages for POS that provide detailed information about POS like privacy policy, about our company etc.
Enable cashier feature: Enable this checkbox to see the cashier feature for the POS app.
Cashier serial number prefix: This is a short code, like “SN”, that comes before a number to make a unique cashier ID.
Company ID prefix: This prefix, CSN, makes IDs just for a company. So, each cashier has a unique ID within that company’s system.
Return ID prefix: This code can be viewed as the prefix for the Return ID.

POS Settings within Vendor Administrators

Go to >> Customers
Click on >> Vendor’s administrators

Now, Open >> “The Vendor Administrator Name”.

Switch to >> POS settings.

The settings that we will discuss below will work only for the POS system.

Allow User to Use POS: Enabling this checkbox allows the user to use the POS system.
Allow User to Use Admin Panel: If this checkbox is enabled then the Users can use the Admin panel and can change the POS settings.
Allow Users to access Online Orders: Enable this checkbox to allow users to view online orders from the storefront in the POS application.
POS user able to edit setting from POS Machine: If this checkbox is enabled then the user can directly edit the settings from the POS machine.
Allow to Add New Product: Enable this checkbox to add a new product in the store from the POS application.
Allow to Add Misc Charges: By enabling this checkbox user can add miscellaneous charges to the order.
Allow Add Bank Transfer: Enable the checkbox to allow POS users to accept the bank transfer payment.
POS User allow to Use Cash payment method: Enable the checkbox to allow POS users to accept offline payment for the order.
POS User allow to Use Credit Card Payment Method: Enable the checkbox to allow POS user to accept Credit card payment.
Allow to add discounts on orders: Enable the checkbox to allow POS users to add discounts on orders.
Ask for tips in the Checkout Process: Enable the checkbox to accept tips for orders in the checkout process.
Allow return order: Enable the checkbox to allow the user to return an order.
Allow languages for user: Select languages for the user by clicking the box. If no language is selected, all active languages will be enabled.
Allow currencies for user: Select currencies for the user by clicking the box. If no currency is selected, all active currencies will be enabled.

Vendor Panel

Each vendor administrator has full control over the POS system. From their vendor panel, they can manage settings, create cashier accounts, and view POS user logs.
Let’s click on “Log in as user” to explore these settings.

In the vendor panel, go to Vendor Profile and then click on Edit Profile.

This page shows the main POS system features that vendor administrators can manage in the vendor panel for POS users.

Let’s look into how the vendor administrator can set the POS settings in the vendor panel.

Go to >> Vendor admin profile
Click on >> Seller info

This page shows information about the vendor within the vendor admin interface.

Switch to >> POS settings

Receipt settings

Receipt note: This feature allows vendors to add special messages or important information to the sales receipt, like saying thank you or explaining return policies. Also, enable the checkbox to see the receipt note.
POS receipt image: In this, the vendor can upload their company logo or any other image they want to show at the top of the sales receipt.
POS footer image: This feature allows the vendor to add another picture or icon at the bottom of the receipt.
Receipt footer: The receipt footer allows the vendor to add extra details, like contact details or promotions. It is a good space to share important points or special deals with customers. Also, enable the checkbox to show the receipt footer.

Payment settings

Bank details: In this, the vendor can put their bank information, like account number into the system. This makes it easier to handle transactions, such as depositing money directly into the vendor account.

Email Settings

These are some pre-written emails that the vendor can set up and send them automatically.

Receipt mail subject: It is like the title of the mail that says what the receipt mail is about such as writing, “Thank you for purchase”.
Receipt mail: This includes the main content of the mail with the order ID and receipt URL. It uses placeholders that will be replaced by order ID and receipt URL. Example: %order_id% represents the order number, and %receipt-url% is a link to the receipt. When the mail is sent, these placeholders are replaced with the actual order ID and a clickable link to the receipt for each transaction.
Report mail subject: This is the title of the mail that says what the report is about. For example “Daily Sales Report”.
Report mail: This is the mail’s main content with important information. For example, it might show how many things were sold, the time of the creation of the report, etc. In a template for the user, this uses placeholders like %report_url% to show where the report is, %cashier_id% for who made it, etc.
Master PIN: This PIN is used when the cashier forgets their secret PIN while trying to access the POS store. They can get this PIN from the vendor. Once it's used, it will automatically change to a new one.
POS tips: This setting allows vendor/admin to set tips. Customers will find a tip option in the POS system during the checkout process. This allows customers to express appreciation for good service by adding a tip to their purchase. Here vendor/admin can enter the name and set the amount of tip. Also, they can add more tips or clone existing ones.

At the end, Click on >> Save button.

In admin panel, you will find the POS system setting for each product.
To find the POS setting, Switch to >> Add-ons tab
The POS barcode in the admin panel helps store staff easily check product details and keep track of inventory.

Addon-Version:

Version-1.0

Supported Versions:

CS-Cart, CS-Cart Multivendor 4.8.x, 4.9.x,4.10x,4.11x,4.12,4.13x, 4.14x, 4.15x, 4.16x, 4.17x, 4.18x

Support:

This app is developed and published by Ecarter Technologies Pvt. Ltd., a CS-Cart developer. You are guaranteed quality add-ons.

POS System for CS-Cart Multivendor