CS-Cart Order Feedback Addon allows customers to easily share their shopping experience by submitting feedback on their orders. This helps store owners understand customer satisfaction levels, identify areas of improvement, and build trust with genuine feedback. Admins can view and manage all feedback from the backend, making it easy to track performance and maintain service quality.
By collecting customer opinions, this addon helps improve store reputation, encourage repeat purchases, and boost overall sales. It’s simple, effective, and enhances communication between store owners and buyers.
Feature:
- Well integrated with CS-Cart &Multi-Vendor and Multistore-front and single storefront.
- Works well with Mozilla Firefox, Safari, and Chrome browsers.
- Feature to create any amount of different feedback.
- Feature to set different periods for each feedback.
- Feature to choose order statuses for each feedback.
- Feature to use "Test mode" and see what e-mails will receive from your customers.
- Feature to send notifications to leave a review, even if the product has no comments enabled.
- Feature to give user permissions.
Frequently asked questions
How do I install the Order Feedback add-on on my CS-Cart store?
It installs through the standard add-on upload in your CS-Cart admin panel, then you configure your feedback rules, periods, and order statuses from the backend. Ecarter provides installation documentation and help if you get stuck during setup.
Is Order Feedback compatible with my CS-Cart edition and version?
It is built to work with CS-Cart across single storefront, Multi-Store, and Multi-Vendor setups, and runs in Chrome, Firefox, and Safari. Share your exact CS-Cart edition (Standard, Plus, Ultimate, or Multi-Vendor) and version and we'll confirm compatibility before you buy.
Who provides updates and support after I buy it?
The add-on is developed and supported by Ecarter Technologies, including support for future CS-Cart versions. Help is available by email, with an SLA-backed retainer option for ongoing support.
Can I request custom changes to how feedback is collected or emailed?
Yes. The add-on already lets you create multiple feedback types, set periods and order statuses, use test mode to preview emails, and manage user permissions, and any changes beyond these built-in options are available as custom work on request.
