The CS-Cart Product Questions & Answers Addon brings a powerful, interactive Q&A system directly to your product pages, enabling customers to ask questions and see answers in real time. Seamlessly integrated with both CS-Cart and CS-Cart Multi-Vendor, the addon lets you control which user groups can post, moderate submissions, and get email alerts for new questions or answers. You can limit how many FAQs appear initially (with expand/collapse), allow guest users to post, and manage approval, editing, or deletion from the admin panel.
Embed Q&A blocks via the CS-Cart block manager or product tabs, and let your customers vote on the helpfulness of the answer
Features:
- Interactive Q&A System – Customers can ask questions and view answers directly on the product page.
- Guest & Registered User Support – Allow both logged-in users and guests to submit questions and answers.
- Easy Moderation – Admin can approve, edit, or delete questions and answers from the backend.
- Email Notifications – Get instant alerts when new questions or answers are posted.
- Voting Option – Customers can vote on the helpfulness of answers, improving community trust.
- FAQ Visibility Control – Set how many questions/answers display by default and allow users to expand for more.
- Block & Tab Integration – Add Q&A to product pages using CS-Cart’s block manager or product tabs.
- Customizable Access – Control which user groups can post questions and answers.
- Multi-Vendor Compatible – Fully supports CS-Cart Multi-Vendor stores.
- Well integrated with both CS-Cart and CS-Cart Multi-vendor.
Frequently asked questions
How do I install the Product Questions & Answers add-on after purchase?
You install it through the standard CS-Cart add-on upload in your admin panel, then embed the Q&A block via the CS-Cart block manager or product tabs. Ecarter provides installation documentation and help if you get stuck.
Is this add-on compatible with my CS-Cart version and my Multi-Vendor store?
The add-on integrates with both CS-Cart and CS-Cart Multi-Vendor. Share your exact edition and version (Standard, Multi-Vendor, Plus, or Ultimate) with us and we will confirm compatibility before you buy.
Who provides updates and support, and are future CS-Cart versions covered?
The add-on is developed and supported by Ecarter Technologies, with support for future versions. Help is available by email, and ongoing support can be arranged through an SLA-backed retainer.
Can I get custom changes, such as different moderation rules or where the Q&A block appears?
Yes. The add-on already lets you control which user groups can post, moderate submissions, allow guest posting, and place the Q&A block via the block manager or product tabs. If you need behavior beyond these built-in options, custom changes are available on request.
