Frequently asked questions
How do I install the CS-Cart Shoppe connector after purchase?
After you download the add-on from your store account, install it through the standard add-on upload in your CS-Cart admin panel (Add-ons > Manage add-ons > Upload & install). Ecarter provides installation documentation and can help if you get stuck.
Is the Shoppe connector compatible with my CS-Cart edition and version?
It is built for CS-Cart, including Standard and Multi-Vendor (and Plus/Ultimate tiers). To avoid any mismatch, share your exact CS-Cart version before or after buying and we will confirm compatibility.
Who supports the add-on and are future CS-Cart versions covered?
The connector is developed and supported by Ecarter Technologies, with support available by email or an SLA-backed retainer. We maintain it for future CS-Cart versions; tell us your target version and we will confirm coverage.
Can I get custom changes to the connector for my store?
Yes. If you need the connector adjusted to fit your specific workflow, catalog, or integration, custom changes are available on request from the Ecarter team. Send us your requirements and we will scope the work.
