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The CS-Cart Telegram Support Addon empowers your eCommerce store by enabling real-time customer support via Telegram. With seamless integration into CS-Cart (including Multivendor and multi-storefront setups), this add-on lets visitors initiate a chat directly from your storefront. Admins can fully customize the chat window—title, description, icon, colors, welcome message—and define agent contact settings like Telegram account ID, contact status, logo, button text, and more.
When support agents get context about the visitor, they can respond quickly, increasing satisfaction and reducing response friction. The add-on also allows for “unavailable” status display, control of when the chat opens, and layout placement.
Features
- Well integrated with CS-Cart, CS-Cart Multivendor, CS-Cart Multivendor-Plus, CS-Cart Multivendor Ultimate, and Multiple storefronts.
- Option available for the admin to configure layout settings for the chat support window.
- Show your customers when you are unavailable.
- The admin can customize the title and description of the chat support window.
- The option is available for the admin to choose the image icon of the support team member, which will be shown on the chat support window.
- A welcome message can be entered that can be seen in the chat support window.
- You can Customize the color of the telegram support chat like, icon color, background color, text color, etc.
- Admin can able to upload the logo also
Product:
- CS-Cart
- CS-Cart Ultimate
- Multi-Vendor
- Multi-Vendor PLUS
- Multi-Vendor Ultimate
